The company <Boutik-art International SARL 8000 euros > (below the SALESMAN) is
registered at the Chamber of Commerce
of Lyon under number RCS 503 335 721 - SIRET 503 335 721 00018 CODE APE: 4778C.
Its postal address is <84 Bis rue du dauphiné 69003 Lyon > and email is infos@boutik-art.com (below the ADDRESS OF the SALESMAN).
Very order taking under a product appearing within the shop on line of the site www.boutik-art.com (below the SITE SALESMAN) supposes the consultation and the preliminary acceptance of these general conditions of sale. The click of validation of the order implies a full acceptance with present. This click with value of “signature numérique'”
Subject:
The present general conditions have the aim of defining the rights and obligations of the parts within the framework of the sale in line of goods proposed by Boutik-art International in the consumer.
Confirmation of order:
Contractual information will be the subject of a confirmation by e-mail way to the address indicated by the consumer within the purchase order.
Proof of the transaction:
The computerized registers, preserved in the information processing systems of the company Boutik-art International under reasonable conditions of safety are regarded as the evidence of the communications, the orders and the payments occurred between the parts.
The filing of the purchase orders and the invoices is carried out on a reliable and durable support being able to be produced as proof.
Information on products:
All the efforts were made to be ensured of the exactitude of the information presented on www.boutik-art.com . Boutik-international or its suppliers are not nevertheless responsible for the special consequences, incidents, damage resulting from the electronic transmissions or the exactitude of information transmitted even if Boutik-international was informed of the possibility of such damage. The names and marks of products and manufacturers are used only with a one aim of identification. The photographs, descriptions and prices of the products are not contractual.
Period of validity of the offer and the price of this one:
Our prices are valid for the day.
Method of delivery:
The products are delivered to the address indicated by the consumer on the purchase order and only on the geographical areas which we serve.All products start from our buildings in perfect state. The customer must announce to the conveyer (or the factor) the least small trace of shock (Holes, traces of crushing etc.) on the parcel, and to refuse the parcel if necessary. A new identical product will then be returned to you without expenses.
The exchange of very produced declared, a posteriori, damaged during transport, without no reserve being issued with the reception of the parcel, could not be dealt with.
As in any forwarding, it is possible to undergo a delay or that the product is mislaid. In such a case, we contract the conveyer to start an investigation. All the efforts are carried out, as a long time as necessary, to find this parcel. If necessary the tradesman will be made refund by the conveyer and will deliver a new parcel identical to his expenses.
We decline any responsibility as for lengthening for the delivery periods because of the conveyer, in particular in the event of loss of the products, bad weather or strike.
Problem of delivery because of the conveyer:
Any anomaly concerning the delivery (damages, produced missing compared to the delivery order, damaged parcel, broken products…) will have to be imperatively indicated on the delivery order in the form of `'reserve handwritten '', to be accompanied by the signature of the customer.
The consumer will have in parallel to confirm this anomaly by addressing to the conveyer in (2) the two working days according to the delivery date a mail recommended with acknowledgment of delivery exposing the aforementioned complaints.
The consumer will have to transmit a copy of this mail to Boutik-international 84 (a) street of dauphine 69003 Lyon. Without this report, we do not carry out any exchange.
Errors of delivery:
The consumer will have the very same day to formulate near Boutik-art International delivery or at the latest the first wrought day following the delivery, any complaint of error of delivery and/or nonconformity of the products in kind or in quality compared to the indications being reproduced on the purchase order.
Beyond this time, any complaint will be rejected.
The formulation of this complaint near Boutik-art International could be made with the 84 (a) street of Dauphine 69003 Lyon.
Any complaint not carried out in the rules defined above and the time limits could not be taken into account and will release Boutik-art International of any responsibility with respect to the consumer.
In the event of error of delivery or exchange, very produced to exchange or refund will have to be turned over to Boutik-art International as a whole and in its packing of origin in impeccable state with the 84 (a) street of dauphine 69003 Lyon.
To be accepted, any return will have to be announced and to have prior agreement of Boutik-art International, which in the event of agreement will reforward the parcel with the good address.
The expenses of sendings are with the load of Boutik-art International, except if it would prove that the product does not correspond to the declaration of origin made by the consumer in the good direction of return.
Right of retractation:
The right of retractation applies only to the physical people. In accordance with the articles L. 120-20, the consumer has a seven (7) days deadline calendar to turn over, with his expenses, the products not agreeing to him. This time court as from the day of the reception of the ordering of the consumer. Any return could be announced as a preliminary near the customer service of Boutik-art International. The product will have to be turned over to Boutik-art International.
Only will be taken again the products returned as a whole, in their packing of origin complete and intact, and in a perfect state of resale. Very product which will have been damaged, or whose their packing of origin will have been deteriorated, neither will be refunded, neither begun again, nor exchanged. This right of retractation is exerted without penalty, except for the expenses of sends and return. On the assumption of the exercise of the right of retractation, the consumer has the choice to ask either for the refunding of the paid sums, or the exchange of the product. In the case of an exchange, the reforwarding will be done with the expenses of the consumer.
In the event of exercise of the right of retractation, Boutik-art International will make all the efforts to refund the consumer within thirty day.
Rights of use:
The use of the marks and images present on the site is strictly prohibited.
Cause beyond control:
None the parts will have failed in its contractual obligations, insofar as their execution is delayed, blocked or prevented by a fortuitous occurence of cause beyond control. Will be regarded as a case of absolute necessity done everything or irresistible circumstance, external with the parts, unforeseeable, inevitable, independent of the will of the parts and which could not be prevented by these last, despite everything the reasonably possible efforts.
The part touched by such circumstances will warn of it the other in the ten working days according to the date on which it will have been informed.
The two parts will approach then, within three month, except impossibility due to the case of absolute necessity, to examine the incidence of the event and to be appropriate of the conditions under which the execution of the contract will be continued.
If the case of absolute necessity A one duration higher than one one month duration, the present general conditions could be cancelled by the injured part.
In way express, are regarded as case of absolute necessity or fortuitous occurences, in addition to those which are usually retained by the decisions of the courts and the French courts: the blocking of the means of transport, earthquake, fires, storms, flood, the lightning, the stop of the telecommunications networks or difficulties specific to the external telecommunications networks to the customers.
No partial validation:
If one or more stipulation of these general conditions are held for not validated or declared such pursuant to a law, of a payment or following a final decision of a court of jurisdiction, the other stipulations will keep all their force and their range.
No renunciation:
The fact for one of the parts of not prevailing itself of a failure by the other part with any of the obligations aimed within the framework of the present general conditions of sales could not be interpreted for the future as a claim with the obligation in question.
Applicable law:
The present general conditions are subjected to the French law. It is thus for the rules of funds as for the rules of form.In the event of litigation or of complaint, the consumer will address himself in priority to Boutik-art International to obtain a friendly solution.
Personal data protection:
All the data that you entrust it to us are in order to be able to treat your orders.
Under the terms of the law No 78-17 of January 6, 1978 relating to data processing, the files and freedoms, you have near Boutik-art International a right of correction, consultation, modification and suppression of the data that you communicated to us. This right can also be exerted on line.
Litigations:
Any order placed via www.boutik-art.com carries the adhesion of the customer, and this without any restriction, in the general conditions of sale of Boutik-art International. In the event of sale with a legal entity, very different relating to sale (prices, CGV, produced…) will be subjected to the French right in front of the Commercial court of Lyon.
|